Job Description Position
Title:
Loan Services
Compliance/Data Integrity Specialist
Date:
08/28/2018
Division:
Loan Services
Area:
Northlake, GA/Plant City,
FL
Reports
Directly To:
Loan
Services Compliance/Data Integrity Officer
Classification
Level:
Non-Exempt
BASIC PURPOSE:
This position is located in Northlake
Georgia and is responsible for assisting the Loan Services Compliance/Data
Integrity Officer with the review of Commercial and Retail loans in relation
to compliance, data integrity, and quality control. The teammate must provide a high level of
service to internal teammates as well as internal/external auditors while delivering
responses in a timely manner with attention to detail and accuracy. The individual must have the ability to
identify issues and provide workable solutions in addition to answering
questions regarding loan compliance, data integrity, and quality control. This position must possess a strong knowledge
of loans and the systems used. This
position may also include special projects and other duties that are
essential in delivering superior service.
PRINCIPAL
ACCOUNTABILITIES
- Understand all
the regulations relating to loan servicing, including but not limited
to, Regulation Z, Regulation X, Regulation C (HMDA), Flood, etc. - Review a sample
of loans prepared by Doc Prep and serviced by Loan Ops to ensure they
are in compliance. Review all
applicable regulations on a monthly basis. - Assist the Loan
Services Compliance/Data Integrity Officer in dealing with
Internal/External Auditors on requests that come in and coordinate the
pulling of the loan files/accessing the imaging system, when applicable. - Learn the HMDA
process and the systems used, DecisionPro, CreditQuest, LaserPro,
Compliance Reporter, and CRA Wiz. - Assist with reviewing
and correcting the exceptions produced out of CRAWiz. - Assist the
conversion team with post conversion tasks if needed. - Prepare reports
as appropriate
DELIVER
QUALITY CUSTOMER SERVICE
- Answer phone
within three rings - Assist
CenterState Bank teammates - Attend all
training as defined by Management - May be required
to work on special projects as needed.
OTHER SKILLS/QUALIFICATIONS
- Requires strong knowledge of computers, Microsoft Office, and
other software used in department. - Must be able to prepare documents and compose business letters
and memorandums. - Must have good knowledge of business English, spelling and
punctuation. - Requires knowledge of office practices, procedures and general
office machines. - Must have a good knowledge of Loan Regulations.
PHYSICAL DEMANDS
No unusual physical demands required for this job.
Must be able to do sedentary work. May occasionally lift up to 25 pounds to
perform job. The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. Position
may require the ability to work before or after normal business hours to
attend various employee meetings, training sessions, and community events
supported by the Bank, to include evenings and weekends.
WORK ENVIRONMENT
Must be accustomed to
professional, business office environment in manner and dress. Must
demonstrate excellent human relation skills with customers and bank
associates. Must be willing to participate as a team member
- Five to seven years of
relevant work experience. - Superior knowledge of
the industry's processes, procedures, regulations, and workflow. - Superior analytical
skills to determine areas in need of improvement and the ability to find
creative solutions while considering all aspects, departments, and
individuals affected. - Ability to recognize
and focus on critical issues. Flexibility to balance and respond to competing needs within the
organization. - Superior knowledge of
computer systems and changing technology including work-processing,
spreadsheets, Internet and internal bank software.
Print Name: ____________________________ Date: __________________
Signature: _________________________________________________________
CenterState Bank is an Equal Opportunity Employer Veterans/Disabled and will not discriminate against applicants or employees on the basis of race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, gender identity, disability, genetic testing, service in the military, citizenship status or any other characteristics protected by federal, state or local law. CenterState also prohibits harassment of applicants or employees based on any of these protected categories.