Establish and maintain positive relationships with customers. Interact with and support other departments. Work with leadership team to monitor and manage equipment utilization. Identify growth opportunities. Provide input into the development and management of customers' accounts. Skills and qualifications Bachelor degree preferred or equivalent work experience. Two plus

Monitor customer freight to identify issues and improve efficiency. Recommend adjustments as freight volumes fluctuate. Use a variety of technology to analyze service issues and trends to determine solutions. Work closely with leaders, teams and customers. Skills and qualifications Have a high school diploma or GED. One year of customer service experience preferred. Have

/PRIMARY PURPOSE The Membership Services Representative's primary responsibilities are the execution of the day to day operations and workflow of the Welcome Desk and to deliver high quality customer service at all times. This individual must be knowledgeable on facility programs, able to communicate that knowledge effectively, and be able to complete the necessary paperwo