Retail Teller II- Canton Road (Atlanta, GA)
Marietta, GA 
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Posted 1 day ago
Job Description

Revised 08/2018

Job Description

Position Title: Teller (Classification I, II, III)

Division: Retail/Operations

Reports Directly To: Head
Teller

BASIC PURPOSE:

This position is responsible for,
but not limited to, being the all-important front line ambassador of
CenterState Bank. Has powerful influence
on the perception of the Branch to new and existing customers. Performs all paying and receiving cash
functions of the Branch. Must possess
excellent verbal and communication skills and work well with deadlines. Must adhere to all of the Bank's policy and
procedures while maintaining accuracy, consistency, and security.

ESSENTIAL FUNCTIONS:

This
position is expected to perform the specific duties, tasks, and
responsibilities as outlined below:

Perform Paying and receiving cash functions of
the Branch

Cash checks and process withdrawals

Receive deposits into accounts

Verifies customer's account balances

Examines checks for proper endorsements

Protects Bank by being alert to signs of fraud

Processes Loan payments

Scans items for Branch capture

Processes work from night depository bags

Maintains proper dual control

Place holds on accounts for uncollected funds

Balances cash drawer

Delivers Quality Customer Service

Answer phone calls within three rings

Assist customers by guiding them to proper
personnel to address concerns

Attend all Training as defined by Management

Will assist Branch Team in achieving deposit,
loan and investment goals

Cross sells banking Products and services

Participates in campaigns and sales cycle

Actively seeks opportunities for new deposit
growth

Refers business to CenterState Bank subsidiaries

Able to lift heavy coin

Ensure that the Bank's policies and procedures,
code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by
liaising with them through healthy and positive interactions

Be involved in performing marketing
endeavors/efforts

Continuously update skills by participating in
professional training

Seek opportunities to improve skills through
cross-training offered by the Bank

All other tasks, responsibilities or duties, as
directed by management

OTHER SKILLS/QUALIFICATIONS:

Proficient
with general office machines and programs to include Microsoft Office Word,
Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the
capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English,
including spelling and punctuation

Must possess basic English language skills in
order to write and speak clearly, and effectively with coworkers and customers

Must be well-organized, accurate, and attentive
to detail

Must be cooperative and willing to assist
coworkers and customers on a regular basis

Must have effective listening skills
demonstrated by the ability to listen to others talk (without interruption),
understand them, and then propose solutions or make contributions based on the
points made by others

Must possess excellent multi-tasking skills and
be able to function well under pressure

Must be able to remain composed under pressure
and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow
instructions to the letter

Must be patient and willing to help others in
solving problems while maintaining a positive attitude at all times

ESSENTIAL PHYSICAL DEMANDS:

Must
be able to remain seated or work standing in a confined area on a computer for
a minimum of four (4) hours each work day

Must
be able to constantly use hands and fingers to enter data through or on a
computer or answer a phone throughout most of an eight (8) hour shift

Must
be able to walk frequently throughout the day to obtain supplies from other
areas in the Bank and to cover for other employees, on break or on lunch

Must
be able to use hands and fingers to count money throughout each workday

Must
be able to hear and communicate with coworkers and customers throughout the day

May
need to lift up to 25 pounds one to two times a day to perform job

The physical
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Position
may require regular before/after normal business hours, or regular out-of-town
travel.

WORK ENVIRONMENT:

Must
be able to function in a professional, business office environment and act and
dress appropriately for same, consistent with the Bank's grooming and dress
codes

Must
demonstrate excellent interpersonal skills with customers and coworkers

Must
be willing to function as a team member

Must
be willing to demonstrate commitment to CenterState Bank's mission and goals

MINIMUM QUALIFICATIONS:

High School diploma or equivalent

Successful completion of in-house training
program or other approved program

Excellent verbal and written communication
skills

Computer Literate

Sales Experience desired

Problem solver, resourceful, independent

Optimistic, enthusiastic

Must be a self-starter and able to work
independently.

Must be able to work at a faster than average
pace and able to multi-task

Must possess basic language skills to write and
speak clearly, effectively, and appropriate to business standards

Must have the ability to perform mathematical
calculations necessary to execute the duties of the job

Must be able to make sound decisions, have the
ability to recognize potential problems, and take corrective action

Must be well-organized, accurate, and attentive
to detail

Must stay abreast of department and company
policies/changes and be adaptable to those changes

Must be cooperative and willing to assist others

Must be professional in appearance

Regular attendance is necessary

Attentive to details

Organized, careful. Multi-tasked

Confident, competitive, communicative

These specifications are general guidelines based on the
minimum experience normally considered essential to the satisfactory
performance of this position. The requirements listed above are
representative of the knowledge, skill and/or ability required to perform the
position in a satisfactory manner. Individual abilities may result in
some deviation from these guidelines.

CenterState complies with federal and
state banking laws, such as the Bank Secrecy Act (BSA), USA PATRIOT Act, and
other related anti-money laundering/anti-terrorist financing initiatives.
The Bank has established a Bank Secrecy Act/Anti-Money Laundering/Office
of Foreign Assets Control (BSA/AML/OFAC) Compliance Program and employees are
expected to adhere to federal and state banking laws, as well as the Bank's
procedures and/or internal controls. The Bank will terminate the employment of
employees who fail to comply with banking laws and/or the Bank's
procedures/controls.

CenterState
Bank is an equal opportunity employer and does not discriminate against
applicants or employees on any unlawful basis, including race, color, religion,
gender, sexual orientation, marital status, age, national origin, ancestry,
gender identity, disability, genetic testing, service in the military,
citizenship status or any other characteristics protected by federal, state or
local law. CenterState also prohibits unlawful harassment of
applicants/employees based on these protected categories.

CenterState
complies with The Americans with Disabilities Act ("ADA") and state and local
disability laws and will provide reasonable accommodations to qualified
individuals with disabilities, unless doing so will cause an undue hardship.
The Bank encourages employees/applicants who believe they need reasonable
accommodations to contact the Human Resources Department.

ACKNOWLEDGMENT______________________________________

I have received and reviewed a copy of the attached Job Description. I understand that I am expected to
perform the duties of this position, and, in the event that I am unclear about
the position's requirements, I will contact my supervisor or Human Resources as
soon as possible for clarification.

____________________________________________________________

Printed Name Date

____________________________________________________________

Signature


CenterState Bank is an Equal Opportunity Employer Veterans/Disabled and will not discriminate against applicants or employees on the basis of race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, gender identity, disability, genetic testing, service in the military, citizenship status or any other characteristics protected by federal, state or local law. CenterState also prohibits harassment of applicants or employees based on any of these protected categories.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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