Do you have experience with Heavy Duty Equipment? Do you enjoy servicing customers and building long-term relationships with customers?
Our client in the Green Bay area is looking to find a knowledgeable Service Advisor to join their company. They also offer a fantastic Health Benefits Package!
Responsibilities:
- Greet customers and schedule service appointments
- Write service orders and descriptions of problems and repairs
- Explain repairs to customers
- Work with customers at the counter and on the phone
- Listen to the customer descriptions of symptoms and clarify problems
- Discuss service requests and deadlines
- Administer shop planning and scheduling of work and assign work to technicians
- Get approvals to move forward with the service
- Monitor repair work to determine if the repairs will be completed by the deadlines and inform customer
- Update the computer and verify the work requested/experienced/approved was completed before the customer returns and update in the system
- Process warranty work
- Help with parts and any other support areas as needed
Benefits:
- Small company where everyone is like a family
- Fun, laid back, yet hard working environment to work in
- Full benefits package including Health, Dental, Vision, Life insurance and Vacation
- Health insurance includes very low deductible and out of pocket expense
General Information:
Hours: Full time, 40 hours per week, Monday-Friday, 7:30am-4:30pm or 8:00am-4:30pm
Length: Temporary to Hire, possibly Direct Hire
Pay: $18/hour-$25.00/hour based on experience
Location: Green Bay, WI
Job ID: 199212
Requirements:
- Heavy duty equipment experience required
- Must have an understanding of tractor, trailer and/or auto maintenance, repairs and parts terminology
- Experience in as a Service Coordinator or Service Advisor is a plus
- Basic Word and Excel skills
If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.
Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!
Make sure to send your family and friends our way - we love referrals!
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.