Residential Life - Student Affairs

Summary

The Assistant Director of Residential Life supports the strategic vision of Residential Life at the University of Missouri which offers students the opportunity to live, learn, and thrive within a residential campus community. The foundation of our university and community is guided by our four, core values: Respect, Responsibility, Discovery, and Excellence. These common values bind us together and hold us to a higher standard. The Assistant Director of Residential Life shares in promoting these values across our residential neighborhoods by demonstrating a commitment to student success, student involvement, and creating inclusive and safe learning environments for our students to develop a sense of belonging at Mizzou. This position is responsible for providing administrative and leadership support to a residential neighborhood encompassing traditional residence halls, suite-style communities, and/or apartment housing. This position reports to the Associate Director for Residential Academic Programs.

This position will be assigned to the following functional area:

Student Care and Community Standards

• Serve as department liaison and collaborate with the Care Team and Office of Student Accountability and Support to assist with case management of Residential Life students referred for care and/or reported for allegations of misconduct.
• Advise and providing training to Sr. Residence Hall Coordinators on protocols, practices, and procedures related to student care and conduct, including use of Maxient.
• Review Residential Life incident reports related to care and conduct and assist with appropriate referral to campus offices.
• Assist and support the Care Team and the Office of Student Accountability and Support with students of concern and incidents of misconduct involving Residential Life students.
• Oversee management of assigned Residential Life cases in consultation with the Associate Director for Residential Life, the Care Team, and the Office of Student Accountability and Support.
• Develop and implement programming related to Residential Life's efforts focused on belonging, health, wellness, and harm reduction.
• Collaborate with the Wellness Resource Center, Student Health and Wellbeing, and the Counseling Center on programming and student support initiatives in the residence halls.
• Collaborate with the Director of Strategic Initiatives for Student Affairs to oversee the New Student Check-In process in support of first year, residence hall students experiencing homesickness and sense of belonging.
• Review and assess department incident management protocols and oversee department training related to emergency and crisis response.
  
  

Essential Responsibilities

Leadership

Serve on a leadership team within Residential Life providing insight into procedures, protocols, staffing, program development and other services impacting the student residential experience. Provide leadership and advisement to various key initiatives within Residential Life, including but not limited to annual Move-In and Move-Out processes, Staff Selection and Training, Contracting and Assignments, Summer Housing, Camps and Conferences, Facilities Management, as well as Marketing and Communications.

Administrative Responsibilities

As assigned, manage and direct functional areas and key departmental processes. The functional areas include Residential Education; Residential Operations; Staff Development and Leadership; as well as Student Care and Community Standards. As assigned, represent the department on committees both campus wide and within Residential Life. Provide timely and clear verbal and electronic communication with all internal and external campus partners.

Supervision and Staff Development

Supervise 4-6 live-in professional staff members and 65-70 student staff members for a residential neighborhood consisting of approximately 1500-2000 students. Select, train, coach, supervise, and evaluate direct reports and assigned student staff. Promote and encourage staff professional development and involvement in relevant professional associations.

Crisis Response and Management

Serve in a weekly on-call rotation with a team of Assistant Directors responding providing high-level response and guidance to Residential Life live-in professional staff and student staff. Develop and evaluate strategies for the management of critical and non-critical incidents including student wellness, facility emergencies, and other incidents impacting student and community safety.

Commitment to Student Learning and Leadership

Work with fellow Assistant Directors of Residential Life to ensure residential education initiatives are being appropriately developed, implemented, and assessed for student success and development. Work with direct reports to oversee and develop activities to engage student learning, foster community building, encourage development of student leaders, and promote diversity and inclusion in assigned residential neighborhood.

Relationship Building

Foster a positive, supportive, and collaborative relationship with campus partners including but not limited to: Division of Student Affairs, Office of the Dean of Students, Care Team, Office of Student Accountability and Support, Campus Police Department, Office of Institutional Equity, Wellness Resource Center, Disability Center, Counseling Center, Student Health Center, and MizzouRec; as well as units within Residential Life including Business Operations, Administrative Operations, Guest and Conference Services, and Facilities and Safety Planning.

Serve as a resource to support Residential Life and Mizzou recruitment activities including but not limited to Mizzou Admissions events and tours, Meet Mizzou days, Summer Welcome, Welcome Week activities, and supporting the success of Freshmen Interest Groups (FIGs) and learning communities. Work closely with fellow department staff to ensure administrative excellence within residential neighborhoods and assigned functional area.

Additional Responsibilities

Work collaboratively with housing and campus partners to ensure the mission and vision of Residential Life is accomplished. Serve as an active member of the department and other university committees/task forces as assigned. Complete other duties consistent with the purpose of this position that may be assigned.

Supervision Received

Supervision provided by the Associate Director of Residential Academic Programs.

Supervision Exercised

Supervise 4-6 full-time professional staff. Indirectly supervise 65-70 student staff (Resident Advisors).

Monday - Friday; 8 a.m. - 5 pm.

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Master's degree in Higher Education, Student Affairs, Student Services, or a related field is preferred.
• Three to five years of professional experience in Residence Life or student housing is necessary.
• Experience supervising and managing of various levels of staff (i.e. professional, graduate, student staff).
• Working knowledge and experience navigating Maxient, StarRez, CBORD, and/or other student success tracking technologies.
• Experience in developing and implementing student care and wellbeing programs.
• Experience with conflict mediation, crisis response, and incident management.
• Experience in program evaluation and educational research higher education assessment.
• Experience in designing, conducting, analyzing, interpreting, and reporting academic research and student outcomes assessment.
• Understanding of issues of diversity; demonstrated leadership and effectiveness in promoting respect and appreciation for diversity and pluralism among students and staff required.
• Knowledge of current and emerging trends and issues in university residential environments.
• Ability to deliver effective and engaging presentations to large crowds.
• Ability to collaborate and direct activities of multiple groups of faculty, staff, and students.
• Demonstrate effective decision-making abilities.
• Demonstrate excellent organization and administrative skills.

Salary Range: $51,875-$65,000 annually

University Title: MANAGER II STUDENT SUPPORT SERVICES

Grade: GGS-10

Current Employees can view their existing university title by accessing the Talent Profile tile in myHR (https://myHR.umsystem.edu)

Please submit a current resume and cover letter along with the application.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.