Student Unions

Manage the daily operations of reviewing client requests to use space operated by the Office of Reservations & Events. Clients include campus departments, student organizations, and community or regional organizations not affiliated with the University. Main buildings of responsibility include Memorial Student Union and the MU Student Center, but back up support may be provided for Bond LSC, NextGen, Reynolds Alumni Center, Museum of Art & Archaeology, and outdoor spaces.

Responsible for hiring, onboarding, training, discipline, and day-to-day workflow for part-time reservations student staff. Maintain and update the reservation student staff operations and training manual for procedural changes. Complete weekly and monthly tasks such as office supply orders for Office of Reservations & Events; biweekly time reporting for part-time student staff.

Audit confirmed/upcoming events for accuracy and work with the Event Operations team to ensure our reservation system provides clear instructions for those supporting events on-site.

Perform on-site event management day of with client to maintain client relationship as needed.

Problem solves and exchanges ideas based on standardized procedures and policies within the Office and the University as related to current events. Provide information related to applicable policies and permits needed for reservations. Complete Facility Use Agreements for non-university affiliated groups.

Serves as the secondary contact for all billing related needs for event invoices.

Monday-Friday, 8am-5pm (some nights and weekends possible)

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

• Experience using the EMS by Accruent Reservation System
• Venue Management, to include rental estimates
• Experience managing part-time employees
  

Salary Range: $21.28 - $24.04 per hour

Grade: GGS 009

University title: Business Operations Associate II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Resume, References; Cover Letter

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.